Chief Executive Officer | Entrepreneur | Sustainability Advocate
Topview Tower, Sukhumvit Soi 59, Bangkok, Thailand
Highly accomplished tourism executive with over 25 years of global experience, recognized for driving digital transformation, sustainable tourism development, and innovative marketing strategies across national tourism organizations, digital agencies, and hotel brands. A strategic leader and change agent with a proven track record of increasing revenue, fostering stakeholder engagement, and leading high-impact initiatives that position organizations for sustained growth and industry recognition.
Advisor
Saudi Tourism Authority
Jun 2024 - Present
Riyadh, Saudi Arabia
Advised the Saudi Tourism Authority on strategic initiatives and performance measurement for the Asia Pacific division, Experience Development department, and the Destination Management department, enhancing data-driven decision-making, strategic experience development, and regional DMO initiatives.
Founding Partner & CEO
Chameleon Strategies
Sep 1999 - Present
Bangkok, Thailand
Co-founded and led a strategic consulting firm specializing in tourism, technology, and digital marketing, driving growth and innovation for international organizations while incubating high-yield ventures.
Chief Executive Officer
Barbados Tourism Marketing Inc. (BTMI)
Nov 2021 - Oct 2023
Bridgetown, Barbados
Spearheaded Barbados' national tourism organization as CEO, driving sustainable tourism growth, digital transformation, and public-private partnerships, culminating in the Green Destination Award 2023.
Executive Director (CEO)
Mekong Tourism Coordinating Office (MTCO)
Jul 2014 - Oct 2021
Bangkok, Thailand
Directed an inter-governmental body for six Greater Mekong Subregion governments, unifying regional tourism promotion and spearheading digital transformation initiatives.
President & Co-Founder
Dragon Trail
Aug 2008 - Jun 2014
Beijing, PR China
Co-founded and led Dragon Trail, a pioneering digital marketing agency specializing in the Chinese travel market, delivering award-winning campaigns for global travel brands.
Executive Director, Marketing & CRM
Destination Canada
Jul 2005 - Jul 2008
Vancouver, Canada
Directed e-marketing, e-business, and CRM solutions for Canada's National Tourism Board, driving digital innovation and establishing key industry initiatives.
Executive Director, Digital Marketing
Fairmont Hotels & Resorts
Aug 2000 - Jul 2005
Toronto, Canada
Defined and executed Fairmont Hotels & Resorts' global digital marketing strategy, significantly increasing online revenue, brand awareness, and customer engagement.
Tourism & Hospitality Management
Hong Kong Polytechnic University
Aug 2018 - Jun 2022
Courses
Management in Hospitality
Cornell University
Aug 1998 - May 2000
International Management
University of Massachusetts at Amherst
Aug 1990 - Dec 1993
Courses
Executive Board Member
African-Asian Union for Tourism, Crafts, and Research (AFASU)
Jul 2023 - Present
Served as an Executive Board Member for AFASU, contributing to strategic initiatives in tourism, crafts, and research across African and Asian regions.
2nd Vice Chair
UNWTO World Tourism Organization Affiliate Members
Sep 2020 - Present
Served as 2nd Vice Chair for UNWTO Affiliate Members, influencing global tourism policies and strategies.
Founder & Permanent Board Member
Destination Mekong
Sep 2018 - Present
Co-founded and served as a Permanent Board Member for Destination Mekong, fostering regional tourism collaboration.
Board Member
GAIA (Grantley Adams International Airport Barbados)
Nov 2021 - Sep 2023
Contributed as a Board Member for Grantley Adams International Airport, supporting airport development and operations.
Board Member
BHTA (Barbados Hotel & Tourism Association)
Nov 2021 - Sep 2023
Served as a Board Member for the Barbados Hotel & Tourism Association, supporting the local hospitality sector.
Board Director (served as Chair 2021/2022)
Caribbean Tourism Organization
Nov 2021 - Sep 2023
Served as Board Director and Chair for the Caribbean Tourism Organization, guiding regional tourism development.
Board Member
PATA (Pacific Asia Travel Association)
Apr 2010 - Apr 2018
Served as a Board Member for PATA, contributing to the development of the Asia Pacific travel industry.
Chair
PATA China (Pacific Asia Travel Association)
Jul 2011 - Dec 2013
Chaired PATA China, leading strategic initiatives for the Chinese travel market.
Executive Board Member
IFITT (Intern. Federation for IT in Travel and Tourism)
Jan 2008 - Feb 2010
Served as an Executive Board Member for IFITT, advancing information technology in travel and tourism.
Executive Board Member
HSMAI (Hospitality Sales & Marketing Association)
Jan 2005 - Feb 2010
Served as an Executive Board Member for HSMAI, contributing to sales and marketing excellence in hospitality.
Chair
Canadian e-Tourism Council
Jan 2006 - Jan 2008
Chaired the Canadian e-Tourism Council, fostering digital transformation in Canadian tourism.
Asian Development Bank / Mekong Tourism Coordinating Office - COVID Tourism Recovery Plan
Jan 2021 - Dec 2021
Developed a Greater Mekong Subregion COVID Tourism Recovery Plan.
Guilin Tourism Administration, PR China / ADB - Sustainable Tourism Strategy
Jan 2020 - Dec 2020
Developed a Sustainable Tourism Strategy for Guilin, PRC.
Asian Development Bank (ADB) - Regional Tourism Strategy for Central Asia Economic Cooperation (CAREC)
Jan 2019 - Dec 2019
Formulated a Regional Tourism Strategy for Central Asia Economic Cooperation (CAREC).
Viet Nam National Administration of Tourism / Swiss Economic Corporation Org. (SECO) - Tourism Marketing Strategy
Jan 2019 - Dec 2019
Developed a Tourism Marketing Strategy for Viet Nam.
Ministry of Environment and Tourism, Mongolia / (German Development Corp (GIZ) - Digital Platform & Marketing Campaign
Jan 2019 - Dec 2019
Developed Mongolia.travel Digital Platform & #FeelMongolia Marketing Campaign.
Organization of Islamic Cooperation (OIC) - Regional Tourism Corridor Strategy
Jan 2019 - Dec 2019
Formulated a Regional Tourism Corridor Strategy.
Ministry of Information and Tourism, Lao PDR / GIZ / ADB - Explore Laos Digital Platform & Launch Campaign
Jan 2018 - Dec 2018
Developed 'Explore Laos' Digital Platform & Launch Campaign.
Tourism Authority of Thailand (TAT) - Taste Thailand Digital Platform
Jan 2018 - Dec 2018
Developed 'Taste Thailand' Digital Platform.
Dusit Thani Hotels & Resorts - Digital Marketing Strategy
Jan 2014 - Dec 2014
Developed a Digital Marketing Strategy.
United States Development Org. (USAID) - China Tourism Marketing Strategy for Jordan
Jan 2013 - Dec 2013
Developed a China Tourism Marketing Strategy for Jordan.
Shinta Mani Hotels Cambodia - Hotel Distribution Strategy
Jan 2013 - Dec 2013
Developed a Hotel Distribution Strategy.
Norwegian Cruise Lines - China Entry Strategy
Jan 2013 - Dec 2013
Developed a China Entry Strategy.
Tourism Authority of Thailand (TAT) - Blogger Match Up Social Influencer Program
Jan 2013 - Dec 2013
Implemented a Blogger Match Up Social Influencer Program.
Dalian Municipal Government / Pacific Asia Travel Association (PATA) - Tourism Development Master Plan
Jan 2013 - Dec 2013
Developed a Tourism Development Master Plan.
Swire Hotels - Group Hotel Distribution Strategy
Jan 2013 - Dec 2013
Developed a Group Hotel Distribution Strategy.
Ministry of Tourism and Antiquities, Saudi Arabia - Digital Transformation Stakeholder Seminars
Jan 2012 - Dec 2012
Conducted Digital Transformation Stakeholder Seminars.
Australian Tourism Data Warehouse (Australian Government) - China Digital Marketing Course
Jan 2012 - Dec 2012
Created a China Digital Marketing Course for the Australian Travel Industry.
Atout France (National Tourism Board of France) - China Outbound Tourism Strategy
Jan 2012 - Dec 2012
Developed a China Outbound Tourism Strategy.
Atlantis Dubai - China Outbound Tourism Strategy
Jan 2012 - Dec 2012
Developed a China Outbound Tourism Strategy.
United Nations World Tourism Organization (UNWTO) - North Korea Tourism Marketing Strategy
Jan 2012 - Dec 2012
Developed a North Korea Tourism Marketing Strategy.
Posada Hotels, Mexico - Digital and Distribution Strategy
Jan 2011 - Dec 2011
Developed Digital and Distribution Strategy.
Banff Lake Louise Tourism, Canada - Social Media Strategy / China Tourism Strategy
Jan 2008 - Dec 2010
Developed Social Media Strategy and China Tourism Strategy.
European Travel Commission (ETC) - Digital Marketing and Website Strategy
Jan 2008 - Dec 2008
Developed a Digital Marketing and Website Strategy.
Tourism Whistler, Canada - Social Media Strategy
Jan 2008 - Dec 2008
Developed a Social Media Strategy.
Green Destination Award
Green Destinations
Jan 2023
Awarded to Barbados Tourism Marketing Inc. under my leadership for promoting sustainable tourism.
The Most Influential Leaders in Travel, Travel Vertical
Travel Vertical
Jun 2022
Recognized as #7 overall among top 10 leaders and #1 for Creativity and Brand Storytelling in the travel industry.
Global Tourism Hero
World Tourism Network
Sep 2021
Awarded for significant contributions and leadership in the global tourism sector.
Top 20 Extraordinary Minds in Travel and Tourism in Europe
Hospitality Sales & Marketing Association International (HSMAI)
Feb 2014
Recognized for exceptional strategic thinking and innovation in European travel and tourism.
Top 25 Most Extraordinary Sales and Marketing Minds in Travel and Hospitality
Hospitality Sales & Marketing Association International (HSMAI)
Feb 2004
Acknowledged for outstanding contributions to sales and marketing within the travel and hospitality industry.
Top 100 Rising Stars of the Travel Industry
Travel Agent Magazine
Jul 2003
Identified as one of the top emerging leaders shaping the future of the travel industry.
High-Yield Tourism Podcast
Co-Host
May 2024
Co-hosted a podcast rethinking tourism growth strategy to focus on high-yield travelers, increasing profits, reducing leakages, and balancing economic/social impacts.
Balanced Tourism Blog
Publisher, Editor, and Author
Jan 2024
Maintained a blog focused on balanced tourism, offering insights and perspectives on sustainable and responsible travel.
Routledge Handbook of Trends and Issues in Tourism Sustainability, Planning and Development, Management, and Technology. Chapter 12: Trends and Issues with regional tourism partnership formation
Routledge
Jul 2023
Authored a chapter on regional tourism partnership formation within a comprehensive handbook on tourism sustainability.
Mekong Stories Book
Creator & Publisher
Oct 2021
Created and published a guide to hidden stories in the Mekong Region, highlighting cultural, social, and environmental impacts of tourism and efforts towards a balanced industry.
Mekong Trends Report on Responsible Tourism in the GMS
Publisher & Author
Jun 2019
Authored and published a snapshot report on responsible and sustainable tourism in the Greater Mekong Subregion (GMS) and its impact on local populations.
Mekong Trends Snaphot Report on GMS Aviation
Publisher & Author
Jun 2017
Authored and published an in-depth analysis of tourism transformation in the GMS, focusing on low-cost carriers and new flight routes.
China Travel Trends Book - Year of the Dragon Edition
Creator, Editor in Chief & Author
May 2012
Created, edited, and authored a guide providing updated insights into trends and challenges faced by international travel companies in China.
Social media tourism marketing in China
Springer Berlin Heidelberg
Jan 2011
Authored a section on social media tourism marketing in China within 'Trends and Issues in Global Tourism 2011'.
China Travel Trends Book - Year of the Tiger Edition
Creator, Editor in Chief & Author
May 2010
Created, edited, and authored a comprehensive guide to trends and challenges for international travel companies entering the Chinese market.
English (Native) , French (Proficient) , Spanish (Conversational) , Mandarin (Chinese) (Basic) , Thai (Conversational) , German (Native)
Communication & Advocacy
Strategic Leadership
Tourism & Hospitality Management
Digital Transformation & Marketing
Business Development
Market Research & Analysis